If you have received a product that is not in proper condition, or if you wish to return a product for another reason, you must submit a return request. You can do so by sending an e-mail to [email protected]. Your e-mail must at least state the order number and the reason for return.

After approval, you will receive a return number from us. Please clearly state the return number. Without this number, your return will not be processed. Please note: the product must be returned in original sealed new condition and packaging.

Please also ensure proper packaging so that your shipment is not damaged during transport. Unpaid shipments will be refused. Some manufacturers have their own return services and or warranty handling, for which you can contact them directly. Please consult the information provided with your product.